footnote ¹Replacement device will be with a reconditioned one of like kind and quality. If one isn’t available, we’ll replace it with a new device of like kind and quality. Up to two device replacements for all other accidental damage claims, and up to two device replacements for loss and theft claims, each per 12 rolling months

footnote ²Norton and LifeLock products are provided by Gen Digital Inc. Norton and LifeLock trademarks are the property of Gen Digital Inc. or its affiliates. See Norton.com/sysreq for system requirements and compatibility.

footnote ³When and where repair service is available at an Assurant-Authorized repair center. Some devices are not eligible for back glass repair. When repair service is not available, a replacement is available under Accidental Damage (All Other) for a $29 to $349 service fee, depending on your device tier. Visit totalwireless.assurant.com.

*These programs automatically renew every month until canceled by you or us.

*Service fees and claim limits:

• Repairs: A $0 to $29 service fee + applicable tax applies per repair, depending on the plan. Up to two repairs per rolling 12-month period, beginning on the first repair. Applies based on the covered device and when and where repair service is available. Otherwise, a replacement is available under Accidental Damage (All Other) for a $29 to $349 service fee depending on your device tier.

• Replacements: A $29 to $349 service fee + applicable tax applies per device replacement, depending on your device tier. Visit fastclaim.com/totalwireless for details on device tier information. BYOD device models not included in the Total Wireless list of approved devices will be classified under Tier 5. Up to two device replacements for all other accidental damage claims, and up to two device replacements for loss and theft claims, per 12 rolling months from the date of the first replacement.

Enrollment: You can enroll in Total Wireless Protect while purchasing and activating a qualified Total Wireless device at stores or online, or you may add the protection within 30 days of your device activation. If you decide to enroll in protection after 30 days of activation, or if you're bringing your own device (BYOD), we may require the device to pass a visual or virtual mechanical inspection before enrollment.

Maximum Coverage per Claim: The lesser of the replacement value of the covered device or the original covered device purchase price, minus your service fee.

Exclusions: Losses caused by or resulting from abuse; misuse; losses covered by the manufacturer's warranty; service performed by anyone not authorized by us; intentional or cosmetic damage; pre-existing conditions; manufacturer’s recall; certain acts of God; and consequential damage. Refer to coverage documents for a full list of exclusions.

Cancellation: You can cancel this optional coverage at any time by calling us at 1-866-663-3633, in-store, or 'in the store, or by logging in to your totalwireless.com account. You’ll receive a refund and/or credit, if any, within the time frame required by law.

Norton and LifeLock products are provided by Gen Digital, Inc. Norton and LifeLock trademarks are property of Gen Digital, Inc. or its affiliates. See norton.com/sysreq for system requirements and compatibility. Provider Information: Property insurance (for loss and theft coverage) is underwritten by American Bankers Insurance Company of Florida. The Service Contract Obligor (for mechanical and electrical failure and accidental damage) is Federal Warranty Service Corporation in all states, except in CA, it is Sureway, Inc.; in FL, it is United Service Protection, Inc.; and in OK, it is Assurant Service Protection, Inc. These companies operate under the trade name Assurant.

All trademarks are the property of their respective owners. Total Wireless is a registered mark of Verizon Trademark Services LLC. © 2026 VERIZON.