Customer Help & support
Need help with Total Wireless customer service? We're here to assist. Find quick answers and support options, including our live chat, phone number, and a way to track your order status.
Quick links
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FAQ
The answers you’re looking for
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Manuals & tutorials
The help you’re looking for
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Track order
Check your order status here
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Track support ticket
Check the status of your ticket
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Unlocking Policy
Check the details here
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Some more ways to get help
Text, call, or e-mail us. We’re here, ready, and available to help you.
611611 text helpline
Get answers fast—help is just a text away.
Contact us
Get directly in touch with a team member.
