Customer Help & support

Need help with Total Wireless customer service? We're here to assist. Find quick answers and support options, including our live chat, phone number, and a way to track your order status.

Quick links

FAQ

The answers you’re looking for

Manuals & tutorials

The help you’re looking for

Track order

Check your order status here

Track support ticket

Check the status of your ticket

Unlocking Policy

Check the details here

Support tools

International calling tools

Transfer service

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Some more ways to get help

Text, call, or e-mail us. We’re here, ready, and available to help you.

611611 text helpline

Get answers fast—help is just a text away.

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Contact us

Get directly in touch with a team member.

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