Question 1

Which stores near me have the latest 5G phones in stock?

Accepted Answer

Our goal is to always have the latest devices in stock. Before you visit, call a nearby store to make sure the phone you want is available.

Question 2

Can I get any discounts on my phone or plan at every store?

Accepted Answer

Yes, to find the latest deals available at Total Wireless, it's best to call ahead to check availability of phones and plans.

Question 3

Do I need to visit a store to pay my bill or renew my service?

Accepted Answer

You have several options. You can pay your bill or renew your service in-store, on the app, or online at https://www.totalwireless.com/refill/refill-your-plan.

Question 4

Can I get help with phone repair or setting up a new device?

Accepted Answer

Yes. At Total Wireless, we offer same-day setup and repair. To ensure same-day service, please call our store before you visit to check availability of assistance. Please note that phone repair services are available at select locations only. To find a Total Wireless store near you that offers repair services, use the store locator and filter by “Phone Repair”.

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